UX has become the biggest business buzzword of the past five years. Simple concepts like ‘customer services’, or ‘sales process’, are now called ‘UX’. Content strategy is UX. Sales training is UX. Operations is UX. Visual designers are ‘UX Professionals’. Confused.com? Likewise. At Noggin we’ve taken matters into our own hands, to transform this newfangled cognitive dissonance into some good
The UK heatwave is now in its third week and here at Noggin we are up to our necks in RFP’s. That’s ‘Request For Proposal’ for those fortunate souls who have never filled one in. Late spring inboxed us with a flurry of new business briefs. And just as summer arrived and the world cup began – a time when
Back in October we wrote to you with our very first electronic update (ok, newsletter). In that email we invited you to participate in Noggin’s newly updated “Catalyst” diagnostic tool. As everyone knows, there’s genius in such bold steps, and as such we wanted to share the outcomes with you. We had a great take up – more than we
Here’s what has popped up for us this month. It’s always intriguing how, in the midst of a Catalyst diagnostic feedback session, individuals can sometimes unconsciously begin modelling the very behaviours that have been diagnosed through their 360’s. In a recent example of this, I was left intrigued by a delegate’s actions in claiming her feedback report. Stood in the
There is a lot of talk about your relationship with alcohol at this time of year so I’m going to let you into a secret…… Of the relationship I have with alcohol and how it relates to our clients… This will come as no surprise to some… I won’t be having a dry January, and here at Noggin we are
You see complexity as something to be solved, rather than something to accept. You believe technology is here to help us have fewer conversations. You use Microsoft excel in multiple areas, or every area, of your life. You believe technology is here to make everything easier. You prefer questions with yes/no answers. You have a Sudokhu app on your smartphone.
It’s one thing getting to know ourselves on trainings, away days and company retreats. Or maybe we ‘go deep’ on a yoga holiday and feel refreshed by opening up, to ourselves and to others, in a new way. But what about landing back in the real world? In the workplace? Around our families? Our siblings? Staying in touch with ourselves
We’re going to stick our necks out and say something radical and revolutionary: It’s not about emotional intelligence. To succeed in the world we are shaping, knowing about emotions and relationships isn’t enough. Emotional intelligence might suffice in a theory exam, but in today’s complex relational landscape we need to move beyond popular psychology. We’ve got to have emotions and
As more and more millennials enter the employment market it’s natural that organisations begin to rise to the challenge of attracting and retaining the best of them. It also follows that many millennial’s will start to occupy the management ranks within organisations and find themselves on the front line with people to lead. But if you were to ask a
3 Steps to Mentoring Nirvana (and the last step is the most important!). On Nov 9th we ran a mentoring event at the Soho hotel in London to showcase our approach to getting the most from your mentoring programmes. Thanks to all those who came along to make it a great success, and sorry to those who couldn’t make it.